Question 1

What is Biolink Platform?

Accepted Answer

Biolink Platform is a free link-in-bio platform that lets you consolidate all your online content — social profiles, websites, stores, videos, music, and more — into a single, customizable page. Share one URL everywhere and give your audience instant access to everything you do.

Question 2

Is Biolink Platform really free?

Accepted Answer

Yes! The core features are free forever — unlimited links, basic themes, and essential analytics. Our Pro plans unlock advanced customization, premium templates, custom domains, detailed analytics, and branding removal for users who want to take their page to the next level.

Question 3

How do I create my bio-link page?

Accepted Answer

It only takes a few minutes: sign up for a free account, choose a template or start from scratch, add your links and content blocks, customize colors and fonts to match your brand, and share your unique URL. No technical skills required.

Question 4

Do I need coding skills to use it?

Accepted Answer

Absolutely not. Biolink Platform is built for everyone — from first-time creators to established brands. Everything is visual and intuitive: drag-and-drop your links, pick your theme, customize your design, and publish. Zero code needed.

Question 5

Can I use my own custom domain?

Accepted Answer

Yes! Pro users can connect their own domain (e.g., links.yourbrand.com) for a fully white-labeled, professional experience. Your audience will see your brand — not ours. We handle all the technical setup and SSL certificates for you.

Question 6

What kind of content can I embed?

Accepted Answer

You can embed YouTube videos, Spotify playlists and tracks, TikTok feeds, Twitch streams, SoundCloud players, Google Maps, and more. Your bio-link page becomes a rich, interactive hub — not just a list of links.

Question 7

Can I schedule links to appear and disappear?

Accepted Answer

Yes! Set specific publish and unpublish dates and times for any link. This is perfect for limited-time product drops, flash sales, event promotions, or seasonal content. Links automatically go live and hide on schedule.

Question 8

How many links can I add?

Accepted Answer

Unlimited. There's no cap on the number of links, embeds, or content blocks you can add to your page — on both Free and Pro plans. Add as many as you need to showcase everything you do.

Question 9

What analytics does Biolink Platform provide?

Accepted Answer

You get real-time insights into how your page is performing: total views, unique visitors, click-through rates per link, geographic breakdowns, device and browser stats, referral sources, and trends over time. Pro users get even deeper demographic and engagement data.

Question 10

Can I integrate Google Analytics or Facebook Pixel?

Accepted Answer

Yes. Pro users can add their Google Analytics 4 (GA4) tracking ID and Facebook Pixel to their bio-link page. This lets you retarget visitors with paid ads, build custom audiences, and track conversions across your marketing funnel.

Question 11

Can I see where my visitors are coming from?

Accepted Answer

Absolutely. Our referrer tracking shows exactly which platforms are driving traffic to your page — Instagram, X (Twitter), TikTok, LinkedIn, YouTube, Google, direct visits, and more. Use this data to double down on the channels that work best for you.

Question 12

What's the difference between Free and Pro?

Accepted Answer

Free includes unlimited links, a selection of themes, core analytics, and QR code generation. Pro unlocks everything: custom domains, 50+ premium templates, advanced analytics with demographics, priority animated links, lead capture forms, integrations, verified badges, and full branding removal.

Question 13

Can I cancel my Pro subscription anytime?

Accepted Answer

Yes — no lock-in contracts, no cancellation fees. You can downgrade to Free at any time from your account settings. Your page will continue to work; you'll simply lose access to Pro-exclusive features at the end of your billing cycle.

Question 14

Do you offer refunds?

Accepted Answer

We take a satisfaction-based approach. If you're not happy with your Pro subscription, contact our support team within 7 days of purchase and we'll work with you to make it right — including issuing a full refund if needed.

Question 15

Is my data safe?

Accepted Answer

Yes. We use TLS/SSL encryption for all data in transit, secure encrypted storage at rest, and follow industry-standard security practices. We never sell your data to third parties. For full details, see our Privacy Policy.

Question 16

Can I delete my account and data?

Accepted Answer

Yes, you have full control over your data. You can request complete account and data deletion at any time through your account settings or by contacting support. We remove all your personal data within 30 days of the request, in compliance with GDPR and CCPA.

Question 17

Can I transfer my page to another account?

Accepted Answer

Yes. If you need to move your bio-link page to a different account — for example, handing off a brand page to a client or team member — contact our support team and we'll help you migrate everything seamlessly.

Question 18

Does my bio-link page work on all devices?

Accepted Answer

Yes. Every Biolink Platform page is fully responsive and optimized for mobile, tablet, and desktop. Your page will look great and load fast no matter how your audience finds you — whether from an Instagram bio on a phone or a QR code scanned on a laptop.

Question 19

What happens if Biolink Platform goes down?

Accepted Answer

We maintain 99.9% uptime with redundant infrastructure and automated failover systems. In the rare event of downtime, our team is alerted immediately and works to restore service as quickly as possible. Your links and page data are never lost.

Question 20

Can I export my data?

Accepted Answer

Yes. You can export your links, analytics history, and collected lead data at any time. We believe your data belongs to you — you should always be able to take it with you.

Frequently Asked Questions

Still have questions?

Latest from our Blog

Meet the Team Building the Future of Bio-Links

Cultivating Creativity When You Are Feeling Stuck

5 Coding Tricks Built Into Your Biolink Platform Theme