Privacy Policy

Biolink Platform ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our platform and services ("Service").

By using the Service, you consent to the data practices described in this policy. If you do not agree with the terms of this Privacy Policy, please do not access or use the Service.

We collect information you provide directly to us when you create an account, set up your bio-link page, make a purchase, or contact our support team.

We also automatically collect certain technical information when you visit or interact with the Service, including usage data and device information.

• Name and email address
• Account credentials
• Profile information and bio-link content
• Payment and billing details
• IP address and browser type
• Device information and operating system
• Pages visited and links clicked
• Referral sources and session duration

We use the information we collect to provide, maintain, and improve the Service, to process transactions, and to communicate with you about your account and updates to our policies.

We may also use your information to personalize your experience, analyze usage trends, detect and prevent fraud, and comply with legal obligations.

• Provide and operate the Service
• Process payments and subscriptions
• Send transactional emails and notifications
• Provide customer support
• Analyze usage patterns and improve features
• Detect, prevent, and address security issues
• Comply with legal and regulatory requirements
• Enforce our Terms of Service

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following limited circumstances:

With service providers who assist us in operating the platform (e.g., payment processors, hosting providers, email services). These providers are contractually obligated to protect your data and may only use it to perform services on our behalf.

If required by law, regulation, legal process, or governmental request, or to protect the rights, property, or safety of Biolink Platform, our users, or the public.

We use cookies and similar tracking technologies to collect usage data, remember your preferences, and improve your experience on the Service.

You can control cookie preferences through your browser settings. Disabling cookies may limit certain features of the Service.

• Essential cookies for authentication and security
• Analytics cookies to understand usage patterns
• Preference cookies to remember your settings
• Performance cookies to optimize load times

We implement industry-standard security measures to protect your personal information, including encryption in transit (TLS/SSL), secure data storage, and regular security audits.

While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we continuously work to enhance our protections.

We retain your personal information for as long as your account is active or as needed to provide you with the Service. If you delete your account, we will remove your personal data within 30 days, except where retention is required by law or for legitimate business purposes.

Aggregated, anonymized data that cannot identify you may be retained indefinitely for analytics and service improvement purposes.

Depending on your location, you may have certain rights regarding your personal information under applicable data protection laws, including the GDPR, CCPA, and other regional regulations.

• Access the personal data we hold about you
• Correct inaccurate or incomplete information
• Request deletion of your personal data
• Object to or restrict processing of your data
• Data portability — receive your data in a structured format
• Withdraw consent at any time where processing is consent-based
• Opt out of marketing communications
• Lodge a complaint with a supervisory authority

The Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected data from a child under 13 without parental consent, we will take steps to delete that information promptly.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us at support@biolinkplatform.com.

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from your jurisdiction.

When we transfer data internationally, we take appropriate safeguards to ensure your information remains protected in accordance with this Privacy Policy and applicable law.

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please don't hesitate to reach out. We are committed to transparency and will respond to inquiries as quickly as possible.